We have multiple services available to visitors at St. Joseph's Hospital and Medical Center.
ATM
A Bank of America ATM is located next to the Gift Shop on the first floor, and a Southwest Healthcare ATM is located in the cafeteria.
Cafeteria
The cafeteria is located on the first floor and offers full service meals, hot and cold entrees, salads, and deli and grill specials. A 20 percent discount is offered to senior citizens 65 and older. Vending machines are also available. .
Hours: Breakfast: 6:30 – 9:30 a.m.; Lunch: 10:30 a.m. – 2:30 p.m.; Dinner: 4 p.m. – 7:30 p.m.; Late: 1 – 3 a.m. (no grill open at this time)
Cell Phones
Cell phones may be used in the hospital except when closer than 6 feet to medical equipment connected to a patient and in intensive care units. Some areas of the hospital do not have cell phone coverage.
Chapel
The hospital chapel is on the first floor. It is available 24 hours a day to patients, visitors and staff.
Concierge Services
Visitors of patients at St. Joseph's can use our personal concierge service. The concierge provides everything from gift recommendations to coordinating travel to planning parties. Use of the concierge is free; however, the user is responsible for the cost of products or services purchased. For example, while there is not a cost to provide customized gift recommendations, the customer does have to pay for the gift itself.
The concierge is located in the main admitting lobby and operates Monday through Friday, from 7 a.m. - 5 p.m. Visitors who can't stop by the concierge in person can still take advantage of the service 24 hours a day, seven days either by calling 602-406-4949, sending an email to concierge@dignityhealth.org, or visiting http://stjosephs.myconciergeservice.com/.
Fire Safety
We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you.
Flowers
Flowers may be brought in by visitors, delivered to the hospital, or delivered by the hospital’s Gift Shop to all patient care areas except the intensive care units. When bringing fresh-cut flowers, please bring a vase or container. Flowers will be delivered to patient rooms as they are received.
Gift Shop
The Gift Shop is located on the first floor by the Camelback Elevators. You may purchase flowers, cards, gifts, books, magazines, phone cards, clothing, and snacks. Orders can be placed at the Gift Shop and delivered to hospitalized patients by calling 602-406-4141. Major credit cards are accepted. Hours of Operation: Monday through Saturday, 6 a.m. to 9 p.m. Sunday, 8 a.m. to 6 p.m.; Closed on holidays
Internet
Wireless internet is available in most areas of the hospital, including the lobby, cafeteria, some floors of the patient tower and the Barrow neuroscience tower. It is not available in the Main building. To access the wireless network, please contact Concierge at 602-406-4949 for a voucher.
Mail
Patient mail is distributed Monday through Friday. If a patient has been discharged, mail will be forwarded to the patient’s home. Be sure to the patient's room number on any correspondence.
Patient Safety
In the interest of safety for our patients, anyone who has symptoms of a cold or flu (ie: runny nose, fever, sneezing and/or coughing) should not visit hospitalized patients. Small children must be accompanied by a non-patient adult at all times. At times throughout the year, visitors under 18 may be restricted due to community-wide illness.
Smoking
St. Joseph’s is a tobacco-free campus. Smoking and any other tobacco product use are not permitted anywhere on campus.
Starbucks
A Starbucks kiosk is available in the front lobby of the hospital. It is open Monday-Friday, 5:30 a.m. – 8:30 p.m. and Saturday-Sunday, 6 a.m. – noon.
Vending Machines
Vending machines are available 24 hours a day in the cafeteria on the first floor of the hospital. They are also located throughout the hospital on most floors, including the Neurorehabilitation Department; Emergency Department; Third Avenue Bridge; 2nd, 4th, 5th, 7th, and 8th floors of the Patient Tower; and the 2nd, 3rd, and 5th floors of the Main Building. Ask your nurse or a staff member for the nearest location.
Visiting Hours
Visiting hours vary depending on department and patient needs. General visiting hours for most patient care areas are from 8:30 a.m. to 8:30 p.m. Extended hours are available to immediate family. Parents of pediatric patients are permitted to visit 24 hours a day. Visiting hours for the intensive care units are limited and vary. For further details about specific visiting hours and restrictions, call 602-406-3000 and ask the hospital operator to connect you to the nurses station of the area you wish to visit. Priests, rabbis, and other members of the clergy are welcome to visit patients any time except when certain types of care or treatment are in progress. Children may visit but must be accompanied by and remain with an adult at all times.
